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Customer Service

SatPhone is your one stop satellite communication solution provider. Here you can find anything starting with the handheld satellite phone and go all the way up to commercial satellite systems.

Here you can buy:

The items will be delivered you by:

  • UPS
  • USPS
If You have any questions:

call us
+1(917)546-9013

or send message

Thanks you for visiting our site!

 

Customer Service

Shipping & Delivery
Dear Customers at SatRunner.com, shipping and handling charges are based on the following:
  • The delivery option you choose
  • The weight, size and dimensions of your items

You'll see your shipping cost listed on the "Place Order" page in Checkout before you submit your order. After reviewing the page, you can submit your order. SatRunner.com can ship to virtually any address in the world.

  • Our primary shiping carier is UPS for domestic and USPS Fedex and DHL for International. Any items which fall under ITAR control will not be exported even to the FPO/APO addresses.
  • Yes, WE DO ship to APO and FPO address via U.S. Postal Services (USPS). Choose the "$0 APO/FPO" as the shipping method, we will calculate shipping and add those charges later. We also accept APO/FPO via Digtally signed email messages (Email must be addressed to "m i l @ g s c o r p s . c o m" and come from .mil account and be signed with your CAC). For additional information please call +1(917)546-9013. All APO/FPO packages will be sent via USPS Express Mail. Be advised We do not guarantee overnight delivery of shipped Items sent via this service. There may be 1-2 business day delay in shipping by APO/FPO method since we have to physically drop off the packages at a Postal Office. All USPS packages are shipped with return signature required to confirm the delivery. Please use FPO/APO as the state for APO and FPO addresses. Also please make sure that you DSN number is submited to us so we can printed on the packege in insure that customs for the apropriate are may contact you promptly.

   We provide online tracking with USPS tracking numbers in "My Account Order Status for USPS shipping method as we do with UPS methods. However, USPS may have limitations on tracking overseas packages. Please check USPS' web site for details. There may be 1-2 business day delay in shipping by USPS method since we have to physically drop off the packages at a Postal Office. We are currently working with USPS to set it up to avoid this delay.

   The delivery time by USPS to APO/FPO addresses vary and it is out of our control. Sometimes it takes a very long time. We occasionally although rarely experience package lost by USPS..
Privacy & Security
What Personal Information About Customers Does GSCORPS, LLC Gather?

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses www.SatRunner.com.
  • E-mail Communications: If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

   Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries GSCORPS, LLC DBA: SatRunner.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Returns & Replacements
14 Days 20% restocking fee.
Ordering
Ordering section.
Payment, Pricing & Promotions
We Accept all major Credit Cards:
  • VISA
  • MasterCard
  • American Express
  • Discover
Viewing Orders
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Updating Account Information
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